Since Forever 21 @Fashion Show Mall has expanded to a department store size it has become one of my least favorite store to be at. Here is a few reasons why:
1: The store is way too big to be able to just get in there for a quick visit.
2: I can never find anything cute in that store anymore, everything is a mess.
3: The lack of customer service, even though they have tons of people working, no one care to help, everyone is busy tasking.
Besides from the great energy, decorations, reasonable pricing and lots of products. I feel like it is all for show, and lack of quality and effort.