| rev:text
| - If first impressions make or break a restaurant, then this place is heading down the wrong path. Let's be fair, it's only been two weeks and they need a reasonable learning curve, like a month. I ALWAYS give an establishment three visits before a full review. That being said this is only visit #1, and it is truly mediocre at best. The most compelling variable is, this place is aesthetically beautiful. The decor feels cluttered but, it works. I like the ambiance and it certainly feels more upscale than the food quality and service up to this point but, it's early in their life.
Let's talk service; the bar staff lacks the intuition of a seasoned crew. You know how good bartenders can anticipate your needs? Well that does not exist here. They were so busy doing "busy work," I was ignored more than a couple of times. One bartender was more concerned about getting his personal meal for the night at 8:15p that he never checked on me before he left and, all I needed was my bill. The other bartender was so busy talking and taking care of his coworkers who were guests that night at the bar that those "guest coworkers" noticed and even apologized for the bad service! The couple seated to my left even grumbled at the fact that none of the two bartenders asked if they needed anything else. By the way, the bar was only 40% occupied.
Now the food. I ordered a strawberry salad which on paper sounded great. Take a look at that picture. My military school cafeteria can make a more garnished and visually pleasing presentation than that. It tasted okay and the price was fair but, presentation, sucked. Street tacos, were good. Especially for the price but, once again, it is such a contradiction to the entire ambiance of the restaurant which feels and looks more upscale. Schooling in plating and garnish is in order. The flavors relative to the $12 price were good.
Finally, the owner. He happened to be sitting at the bar next to me when I first sat down. Let's just call him "Nick" (close to his real name, same number of letters), he is why this place is the way it is. Zero personality, gruff, no sense of engagement, no awareness of his guests, he acted as though his s**t didn't stink. My thoughts apparently were corroborated by the bar staff and other workers. As soon as he left the bar, I got an eavesdrop FULL of what they thought of him.
It would be a real shame if this place failed. Sadly, Panchos with their start up disaster and ridiculous pricing is going to look good after this.
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