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| - Due to convenience of location, I've come here quite a bit this past year. I'm so disappointed. This location has one of the smallest selections of donuts I've ever seen (crazy since it's such a big chain & advertises a great variety) & whatever seasonal ones being advertised are NEVER even an option. Consistently they seem to run out of a lot of things by 8am, like powdered sugar, chocolate, etc. So frustrating to literally go through the menu & keep hearing "we're out"....you'll need to ask "what do you have left?" instead.
When I've done the drive thru, it's been fine, nice staff & good service & no issues with the order (food tasted good). Going inside however was not fun. Too much clutter in front of counters (cardboard displays), taking up what little space they had to begin with; there's not enough room to have people comfortably eat at a table AND wait in line to order AND wait for your food order. Wrong building to use for a Dunkin Donuts :-( Extremely slow service, no greeting from staff or a courteous "sorry for the wait, I'll be right with you". This was my last experience...waited at least 10 min before the cashier even acknowledged me. Then when I'm mid order she walks away to do something else without any explanation, I believe she apologized when she came back though. They were very busy at that time & I'm sure the girl was doing her best.
Regardless, a cramped room, sparse variety & poor customer service have endured I will not return.
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