I heard so many great things about this restaurant from my husband but when I got there, I was not impressed. The pancakes were great but the service we received today was horrible.
Our waitress took our drink orders- we ordered 2 coffees, one water and one Pepsi. We only received 1 coffee and 2 waters and no soda. We asked the waitress for another coffee and the soda and she tried to correct us and told us we didn't order it. Our table had no sugar so we didn't have sugar for the one coffee as well. 10 minutes later, I received my coffee and my husband got his soda about the same time our food came out.
The food was great and the pancakes are one of a kind! I'm not complaining about that at all! The short stacks comes with 3 pancakes and the regular comes with 5. You may think 3 cakes aren't enough but they're good sized pancakes with toppings on them! If you order a meal, you can add a stack of 2 pancakes for 1.75 more or less- that's a dang good deal too!
Our waitress came back to make sure everything was okay and we said we needed some sugar for the coffee, a to go box and a refill on the drinks... We got the box and sugar but refill. So my boyfriend had nothing left to drink at all. We packed our to go box and our waitress offered us a refill- which was too late because we were already about to leave and pay. We still tipped her the 15%, not for good service but we didn't want to be rude.
When we paid, we told the cashier what happened and he was kind enough to offer us a refund on the drinks or a drink to go but at that point, we just wanted to leave.
All in all, We will return to baby stacks again but hopefully we won't have that girl as our waitress.