This is only in reference to the car wash staff. Not the convenience store or other employees. This was May 19th.
My boyfriend took my car to get washed this past Saturday with me. He asked a tall bald guy for the $24.99 VIP car wash. The guy told him the car needed a full interior detail, and other things. We responded that we just wanted the $24.99 VIP car wash. He AGAIN said we needed the $110 interior detail package, and another $60 for headlight cover buffing. For the THIRD time, my boyfriend said, "Sir, we'd just like the $24.99 VIP package please."
The guy responded, "What kind of man are you?" and walked away! Another gentleman came over and gave us the ticket for the VIP car wash and we were fine after that.
Rude and insulting. If it were up to me, we would have downgraded to the $3 express wash at that point.