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  • Ya know what? I don't think this stay could have been better. Wait. No, it could have been a little better but we didn't mind that part for the most part. Basically, I got a great rate online, booked and called to request adjoining rooms (two). So..the day before traveling I call to confirm that they know we're arriving late (they didn't) and I ask again about adjoining rooms. I'm told BOTH times that it's GUARANTEED. That's a word you don't often hear when discussing hotel rooms. I know. I used to book them. I verified. "GUARANTEED?" "Yes, ma'am, guaranteed." "Okaaayyyyyy." Get there, no adjoining rooms for the first night. Not kidding. Ugh. So I speak up and let the gal checking us in know we were "GUARANTEED" adjoining rooms. I explained that I even double checked about whether or not late check in would effect that. She was super great and told me she'd get us adjoining rooms for the following two nights on a much higher floor with a better view. We didn't even have to go downstairs to switch keys...it was all over the phone. That was nice. We stayed in the newly remodeled rooms....SWEET. It was great...comfy...pretty....lovely. What more could I want? A working volcano. That will come. xo
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