I came in a few days ago with my mom to get our cartilage pierced. We walked in and we were greeted. The staff is so polite and patient. After Tony was done working on somebody else it was our turn. Honestly, Tony is amazing. I highly recommend him to anyone that wants to get a piercing done. Me and my mom were happy with the results. We wouldn't have went anywhere else if it wasn't for him. Tony makes you feel comfortable when your getting any piercing. He's also really funny, and had me and my mom dying of laughter lol. We will be definitely coming back for adjustments after a few months.