I had really high hopes, as I've been going to the First Watch in Phoenix for years and love their food and service.... but this location was a huge disappointment. I will attribute most of my negative experience to the terrible service by our waitress Rachel, however, I wasn't impressed with the food either. I ordered the traditional breakfast with scrambled eggs. The "scrambled" eggs were runny and still had the yolk. I would have sent them back, but our waitress disappeared for 30+ minutes and never came back to check on us after the food was brought out. I eventually went to the front desk to ask for our check. A different waitress (Jessica - she was great!!) quickly delivered our check and apologized for the poor service. With all that said, I think I'd rather drive an extra 15 miles to the Phoenix location for better service.