Highly disappointed! My bf and I needed to grab something quick to eat.. They said it wouldn't be long at all so we ordered a philly steak and fries. We heard them taking in the back about how they ran out of philly steak and need to microwave more. There were multiple staff members eating in the back while working. They had friends or people who were off the clock coming and going in the kitchen area. Food took 25+ minutes and the fries were very cold! Staff was very immature and weren't mindful of customers in the store. It didn't seem like they were under any kind of management. By far one of the worst experiences!