Let me tell you a little story about Chili's.
The ladies in my family were off to a lovely evening of dinner and a play at the Jubilee. We thought since Chili's was so close, we'd stop there for dinner before heading to the play. Turns out, some other people going to the play thought the same thing.
We were seated fairly quickly considering how many people were in the place and were immediately asked for our drink and appetizer orders. We received ours drink right away but waited and waited and waited for our appetizers. After waiting for close to an hour for appetizers, and needing to get to our play soon, we unfortunately had to tell them we couldn't stay.
We were pretty peeved about the fact that we didn't get to eat before sitting through a lengthy play. Lucky for us, the restaurant understood and gave us our drinks for free. It was better than nothing, I suppose.
This experience (which wasn't my first but was definitely the most memorable) was enough to make me not want to go back to Chili's again. Sorry, guys, you're just not good enough to put up with that.