By far worst shipping company in Toronto.
I ordered a book and paid for its delivery. The first day the driver came he left a note saying I had not left an apt # in the delivery info even though I very clearly had, even if I had not the common practice would be to leave it in the lobby with a name and notes. The second day the driver arrived he left a note saying he could not buzz me down even though I left a comment in the "driver comment" section that he should call myself phone because the building buzzer does not work. Now, after paying for delivery and having the book at my door TWICE I will have to go all the way to queensway for the damn thing because the driver has no problem solving capabilities and customer service have absolutely no service to offer.
Worst-company-ever.