I'm not sure what the big deal about this place is. I have been here more than a handful of times because of my friends.
The spring rolls are soft and chewy (no not the fresh ones... the deep fried ones.) The fresh rolls have no flavour and they seem to always use wilted lettuce in them. The beef pho broth has a weird taste to it - I can't seem to pin it down.
The service is terrible and the woman at the front cash is obnoxious and rude whether you sit in or take-out.
Service *
Food *1/2
Ambience *
I think I've been spoiled at Golden Turtle downtown.
I don't see any reason to go to this place unless a famine hits. Honestly speaking, I'd rather get a pack of mcnuggets.