Jenny O helped me pick out the best engagement ring for my fiance. I was extrmely nervous about it because I wanted to get the best ring within my budget and Jenny walked me thru the process step by step. The type of diamond, color, and clarity were things I was educated on. Size counts; but I learned a 1 carat colorless, clear diamond from T-bird shined way better than a 2 carat stone from another store! I got the size wrong and they resized it no problem. My Fiance took the ring in weeks later and they still remembered me and told her a story about how nervous I was and how I picked out the perfect ring for her with there help. I listened to Jenny O and the suggestions made my fiance extremely happy! I will buy my jewelry from T-Bird from now on!