My MDX is approaching 4 yrs old- end of warrantee. I have shopped other area dealerships of luxury level cars. For the most part, with exceptions, ZOOS.
But for 4 years I have been a Penske customer. My salesman, Rob Zullo of Tenafly,N.J. has always been an honest gentleman with me.
My service rep, Summer. is superb. For 4 years I have been treated as if I was a customer of a fine specialty store. Even while waiting for an oil change,visiting any of the Penske showrooms , you are greeted then left alone if you want.
Penske obviously wants a high standard of customer service- and it shows. 4 years of consistent treatment. My 2018 will be from Penske. Make?- decisions, decisions.