On 9/24/16, John P. was called out to reinspect the HVAC of a house I am buying. He was thorough & efficient, and more importantly, he was nice and easy to communicate with and patient with all my questions. He gave me some good advice for the future and I was glad to take his card. I would recommend Cool Concepts, Inc. to anyone. No one hopes their HVAC goes out, but if it does, I'll be calling Cool Concepts, Inc. Thanks, John, for your quick service and professionalism!