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  • VERY DISAPPOINTED!! The last time I got my lashes done by THE OWNER SARAH, she damaged my natural lashes by putting too much glue. I noticed when I was finally able to take them off that she had glued 2 lashes to each natural lash. I had to take them off bc on my left eye I had much more lashes than in my right eye and they were painful. It was painful when I blinked. Not only did she put too much glue that damaged my natural lashes and irritated my eyes, it was always extremely difficult and painful to take them off. She was also very unprofessional. The entire hour that I was laying on that bed she kept talking. The smell was unbearable. She spoke about her life that's full of drama, which I had no need to know about especially being that it was my very first time getting my lashes done by her. She stunk of cigarette smoke even though she "washed" her hands. It was unbearable to stand the odor. I wish I could have just left but I would have lost the $50 I had already payed in advance. I tried to get my $ back but they refused to give me a refund. It was my very first time getting my lashes done by her. I have had my lashes done by other professional and friendly staff at the same place, Nela and Kayla (love them, they're both very sweet girls) BUT THE OWNER SARAH is a whole nother ball game. On top of that horrible experience, I spent 15 minutes driving around looking for them because come to find out they had recently moved to a different suite and THEY NEVER TOLD ME THEY HAD MOVED!!! I called and called and texted the contact # that day and got no answers. Finally I saw Sarah, the owner, comfortable as can be smoking a cigarette outside. I told her I had been calling them and nobody ever told me they had moved locations. VERY UNPROFESSIONAL!!! Thanks to that horrible experience I WILL NEVER, EVER GO BACK TO iLash Lab!!!
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