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  • Chris, Jackson and Jake seemed like they hated their job. I walked in and had to instigate the order at which time they did not ask which sides or ask if that was all I wanted to order. After explicitly telling them I wanted the Thursday 2meat plate and a kids meal. Then they proceeded to talk about other customers in front of me in derogatory fashion which did not set well with me. They obviously dislike working for Dickey's and maybe soon they won't be. With the lack of friendly attitude and general dismissive behavior I will not be dining in another Dicky's again. I do not know how your hiring process could allow for individuals with zero respect or customer service be hired to work with cutomers. Furthermore the Resturant was disgusting and every table was dirty. I picked a table that had the least amount of filth and cleaned it myself. Also they advised me thy would bring the kids meal out when it was ready. I placed my order at 5:33p and at 6:03p we were done eating (shared my meal with my child) and asked the Manager Chris for a refund of at least the child's meal. Not only did he refuse, he half assed gave me two $5 vouchers to come back when the "service was better" indicating that he acknowledged how horrible he was running the place. I want my money back and a written apology from the general manager. Period.
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