Five stars no doubt, for Brian the store manager. I know you can't seek him out for everything because I'm sure he's busy. Last night my husband had to have a water heater replaced...GE agreed to replace it but had us take it to home depot and then have home depot call GE. I thought it would be a nightmare and they would look at him like he was a nut.
Brian got right on it. Had someone from the Customer Service desk call while he searched for the water heater (which was hiding btw, he found it though!) My husband doesn't go in to details about his experience at stores...he's just not that interested but he raved about Brian.
Brian helped us once before in the lawn and garden dept. He was honest about the product and offered something more effective. He must have taken some crazy advanced Customer Service class or he is.not.from.this.planet. Seriously, he rocks.
There's a woman that works in plumbing too..I don't know her name. I think she said her family owned a plumbing business at one time. She knows her shit.
If it not for these two, I wouldn't even rate that store because my mother always said "if you can't say anything nice, don't say anything at all".