I stopped in with a friend for Easter brunch today. The first thing I ordered couldn't be made free of my allergy so I had to pick another item. I ordered the Whitfield cheeseburger instead. When it first came out the burger had items I requested it didn't have (which wasn't a big deal) but it was completely raw on the inside. They took back to cook it and it was completely the same, raw.
On top of that there was a 1.5 inch solid piece of something in it (cartilage maybe?) that was so hard my fork could go through it. I notified the waitress and she explained it was probably a piece of meat that didn't go through the grinder as the grind everything in house - whatever this was, was NOT edible meat.
Even after all of the screw ups the only offered $3.75 off my bill. I have never received such horrible service from a restaurant, and will never eat there again.