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  • Horrible service. I had three prepaid packages to drop off and get a receipt. Sounds simple right? Not. I walked in and TWO seemly polite and seasoned workers approached me to help me out. These men acted like they had never met a female before. One of them took all the boxes out of my hands and said to wait in line and they would be waiting at the counter for me...ok! Very nice! Then everything changed. So there were three workers at three counters and only one knew remotely what she was doing. All three had customers but two of them were asking the other lady how to scan items...wow. Two trainees out of three people. That is fine but a few minutes turned into a half an hour. I looked up and all three were with the same customers still. Where are all the other employees? I looked around and everyone was gone now. Just two trainees and one lady who was now having a very long chat after she helped the customer. Now there is a huge line behind me. Finally I get to the counter and seriously it took this trainee 15! mins to scan, type, scan, type, scan, type, scan. Good lord I only had three packages. Then she needed help. Then needed help again. Then she just stood there and stared at me. I had to then seriously ask her for the receipt. She handed me five receipts. If my packages make it to the place they are going it will be a miracle. I will call for home pickup no matter what it cost next time. I will never ship fedex again. Ever.
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