I don't go shopping often but when I do I usually like to go to fashion show mall. Tonight I went to Zara and I was so disappointed in the customer service. I was treated pretty crappy by not one sales rep but by three different sales rep. I still love their clothes which is why theu get two starts, but will not return anymore.
I was shopping for my husband and was guided to the fitting room. It was clear that I went in with him since the first sales rep saw me go in. Then a few minutes later a different sales rep told me I couldn't be in there. The second time was when I went to get a different size and returned to the dressing room the entrance was blocked by a sales rep. I waited patiently at the entrance for her to finish. Little did I know, I was going to wait there forever. Because she did NOT MOVE. She didnt even say, sorry here pls go ahead and give the sizes to your husband! Wtf. Third time was at the cashier. the only exchanged of words were, "this is your total"and "here's your receipt" wtf happen to "have a good night" or "how was your shopping, did you get everything you need".
I'm so disappointed and so pissed that a store like Zara can train there employees to be so crappy.