I don't know how to put this so I can really encapsulate my dog's excitement when we arrive, but I can hardly contain her. She would jump through the car window or rip my arm out of its socket to get inside their doors.
I have mostly dealt with Navjit and Dr. Ma, but honestly all of the staff is absolutely unbelievable. You can feel the love of animals as soon as you walk through their door.
I have been going there since I got my dog at 2 months old back in 2011 and after moving still make the drive to come back. You're never being sold on stuff, they answer all of your questions and the do an amazing job with following up. I used to pop by just to weigh my dog when she was growing and she was always greeted with hugs and open arms (and treats of course!).
I was just there for an annual check up last week and they even called me before the appointment to warn me about the road closures for Pride. The day after my dog's shots they followed up to see how she was doing (fine, as per usual) but it's how thoughtful they are that amazes me. I seriously cannot ask for more.