We came here last night to celebrate finals being over... and it wasn't much of a celebration after dealing with their staff.
I will say - the food and drink selection is fabulous. I've never been so in love with an apple martini. I'm not even a pizza junkie but I found myself addicted to theirs.
The place itself is also tons of fun... they have a DJ and the crowd is live! It reminds me of a lounge in New York or Los Angeles.
However, the service is just awful. The bartenders are rude and the waiters aren't pleasant either. Granted, it is unbelievably packed and I'm sure they're up to their neck in orders... but that doesn't excuse impolite behavior.
I would definitely recommend everyone to give this place a chance; if you happen to have friendly service that night, you'll fall in love with Hanny's.