I have been using Homejoy since I broke my hand in February, and have had 3 different cleaners during this time period and I have to say that Michelle is our favorite. She is thorough but quick, and once you tell her her how you want things done, you don't have to say it again. She is detailed oriented!, careful with all the delicate things we have around, and.always comes with a smile and great disposition. We love her so much that my husband does not want anyone else to do our home. We highly reccomend her !