I eat here at least once a week due to convenience and time, it's near my office. The service is uniformly excellent, the menu is basic but changes slightly almost daily and the prices are reasonable most of the time. They often have surprises at lunch on the specials menu and are very accommodating with changes, dietary restrictions and general fussiness that sometimes happens when everyone is on a diet. The GM Robin and Asst. Lise are a pleasure to deal with as well. Yes, it's a chain, and sometimes feels like it, but the beauty of chains is a dependable level or service and consistent value and food quality, they deliver on all three.