I doubt the owner reads these since the reviews are so low, but I dunno what happened to this place. I actually really liked port of subs. There sandwiches are tasty, cheap and fast. Plus this location is near my work and easy to get when I need a quick lunch.
Recently I have noticed the poor customer service. I have been asking for cucumbers which are never cut up, they hurry me along the line, and sloppily put together the sandwich. I am talking "the contents are falling out and there is mayonaise on the ouside of the bun sloppy."
One time they had recently cleaned with bleach because you could smell it walking in. THat is gross enough, but later I touched my eye and my eyes started burning and the smell made me sick. I figured out that they must have touched the pens used to sign receipts with their bleach gloves and when I signed the receipt it got on my hands, later transfering to my eyes and nose. Basic negligence right there.
I am glad its a chain so that I can go elsewhere.