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  • Sorry folks the service here in my experience has been just awful. Sounds like others have had other better experiences but from going here about 5 times I can see it's not an isolated incident. Bottomline- if you come in with a big group they'll give you the attention you deserve but if you come in solo or just with one other person you'll be disappointed. Latest experience was coming in on a day they were doing a big nationwide promotion. I had to actually educate on server that the promotion was going on. Wings took over a half hour. Kitchen looked short staffed- which hey it happens, people call out etc. But the waitress must have passed our table at least a dozen times but no acknowledgement that we existed, asking if we wanted more drinks, update on when our food was coming out etc. Sure you're busy with other tables but you still have to give everyone you're serving the time of day. I know the Hooters brand prides itself on having its waitresses provide a certain kind of experience. I could care less about that and would settle for meeting the basic standards for hospitality. Never had any complaints about the food. Hooters still does a good wing. Wish all my tips could go straight to the hard working people in the kitchen. They're the real superstars of this place. My advice if you're thinking of going here for football seasons- get your order to go! With the money you'll save on beer and tips you can spring for the Sunday ticket on your own.
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