I've been coming to this location for two years and it's hit or miss but today was the straw that broke my continuing business. I love my coffee black but with their UNSWEETENED hazelnut flavor (hot or iced) and for some reason they always disregard the sweetened part and add the swirled hazelnut which just makes it so ungodly sweet. Today when they handed me my coffee it looked lighter than my preferred coffee so I asked and I got two eye rolls from the ladies in the window at the drive through and a very aggressive "you wanted it no sugar or cream, that's what it is" and I drove away, mostly bewildered but alas, it was sweetened. I think I can see the difference between the coffee with nothing in it and the one with something in it. But the attitude I got was ridiculous especially when they were wrong. After years of begrudging business, I'll be going the extra distance to Starbucks.