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  • Honestly, I liked the estheticians personality (Cathy) and I wish I had a better review for this first visit. I made a same day appointment and I think I got a discounted facial, but I would have preferred one that was a bit more comprehensive. It was my first visit and I didn't receive any info on other services available until she offered me a brochure at the end. If she analyzed my skin, she didn't tell me anything I needed other than I had some blackheads and no information about anything she would recommend for me going forward. It was a quick cleanse, exfoliation, then steam, extractions (which were gentle and quick) and a mask. She did a quick hand exfoliation/massage and put me in warm mitts. She didn't tell me anything about the products/ingredients she was using or why. I didn't really relax and as I was looking around I noticed she did reflexology. I would have loved to have added that to my service, but it wasn't offered and when I asked her about it she didn't have enough time at that point. I also noticed (as I was looking around) a lot of chaff, dust and buildup on the product containers and shelves as well as fingerprints and smears. She must have pets and does all the laundry together because there were animal hairs on everything. The velcro on the smock was so full of stuff that it didn't stick together. The treatment room is "decorated" in a homey kind of way. My skin felt clean and moisturized, which was nice, but the overall experience was meh. I might go back, but I might not.
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