| rev:text
| - So, my sister and friend and I decided to go to Glow as a fall back because Joey's was rammed! From the outside, this place is beautiful and literally glowing.
Once we entered, we waited for the hostess to notice us waiting and eventually had to address the hostess ourselves to be seated. Not uncommon for the hostess to be distracted so we weren't too fussed.
As we were seated, it took about 10 mins until our waiter approached us. The restaurant was fairly busy for a Wednesday night, so again, no big deal.
The problems began once we ordered our food.
My sister ordered the Lobster Mac and Cheese and a small Glow salad, I ordered the Baby Spinch salad and my friend ordered the Soup of the day and the Warm (remember this) Wild Mushroom salad. The only special request made while ordering was NO CHEESE on the Warm Wild Mushroom salad as my friend has a medium/mild dairy allergy. Simple enough order..or so we thought.
Our food arrived about 35 mins after ordering. It was so late that the manager himself brought it over. He didn't apologize, which would have been appreciated. At first, we didn't notice that my friends Warm Wild Mushroom salad hadn't arrived as she was eating her soup...which was MEH.
Once my sister and I were almost done eating our salads, we tried to flag our waiter down. He finally came over and we asked him if we would be getting the final salad. He asked us what we had ordered..seems he had forgotten. He went back to the kitchen and brought out the now Ice Cold Wild Mushroom salad WITH CHEESE. We asked him for a new one and he took the salad back to the kitchen. A few minutes later he was back at our table with the original salad..STILL with cheese on it and said there wasn't a salad without cheese in the kitchen..This sounded odd.. So instead of waiting another 30ish minutes my friend decided she would pick off as much cheese as she could and eat the now cold salad.
After we finished eating it took about another 20 minutes to get the waiter back over to get out check. Once we did get him back, he offered us each complimentary desserts. This sounded great! But of course there was a catch..there was no NON-DAIRY option. So we opted out and asked for seperate bills.
He came back with 3 bills and didn't have the right amounts on two of the 3 bills...It seemed that this night would never end!
Needless to say..we will NOT be returning....EVER.
Conclusion
Food:
Lobster Mac and Cheese: Not bad, not great
Glow Salad: Good
Baby Spinach Salad: Really Good
Warm Wild Mushroom Salad: Good, not great
Soup of the day: Not sure, didn't try it
Service:
Actually terrible. I don't often critique so harshly, but I didn't think that the request we had made was so difficult. It would have been nice to have our waiter more available.
Side note, we each ordered a drink and had finished drinking mid way through our meals. At no point were we asked if we wanted another or a different drink.
We also had to ask the waiter to take the empty soup plate away while still eating our salads. Something small, but a service that lacked none the less.
Hopefully future Yelpers will have better luck.
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