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  • WOW, do I ever wish I had checked Yelp before going to this IHOP. Our experience this morning was a mess from start to finish. We got seated easily and our server saw us right away. Unfortunately, it was all downhill from there. 1) The server took 10+ minutes to come back with our drinks. While we were still waiting, another server came to our table and started the whole process over. These two servers alternated turns waiting on us the entire time. 2) At the table next to ours, a child knocked over some water. Their parents told the waiter, and instead of cleaning it up, the water sat on the floor for a good 10 MINUTES before they finally cleaned it up after being asked to do so twice more by the parents. 3) The silverware wasn't particularly clean- lots of water spots. Yes, this is Phoenix and yes, the water is hard. I still expect better. 4) Service was incredibly slow. Our two waiters were nice enough when we saw them, but the food took forever to come out. When it did, the toast and the hash browns were burnt. Ugh. I normally love IHOP, but I am never taking my family back to this one. What a mess!
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