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| - Ok-- I have loved this bar since it opened. Hence I'm still giving 4 stars and taking 1 off for this 1 rude encounter. I have brought my friends, my coworkers and recommended it to anyone I know in the area. Because I was planning it, we even held our company holiday party here on the patio last December.
My friends and I are here at least two times MINIMUM every week. I live down the street and work with many people in the area.
Today, when we arrived, our sever let us know the fig mule cocktail was the happy hour special of the day. A little while later he came by to inform us the manager on duty had decided she didn't want that to be the HH drink of the day anymore. Which was awkward as he admitted, since he had other tables open with that as their drink special they had ordered as well.
I personally did not even order the drink. But if you have already served that as the hh special it seems the right thing to do to keep it for the rest of time only on that specific tab for that price. Until all of 6:15pm!! Don't get me started on that.....lol. Jeez.
My friend asked to speak to the manager. The manager, who's name was "Tanya" or something similar (because she certainly didn't introduce herself) came over and discussed the situation w/my friend. I stated the obvious of why it should remain the same special price for just those tables who had started already, and she conceded.
The 2 minutes she was at the table was literally the rudest, most uncomfortable I have ever felt in Camp Social. It was so unnecessary, and I got the feeling she recognized us and felt we just thought we deserved special treatment. Who knows?
For the record, even being regulars and after getting to know the staff, we never get "special treatment" on prices etc. maybe once I can think of by someone who is no longer a server. So this review is not about whining we didn't get some "special treatment" discount.
No; there is a right and wrong in the situation. You don't change the price mid tab on a drink. And frankly- yes. The business doesn't need to lose quality frequent guests like us.
The main reason we visit Camp Social, is for the staff we love to see and joke with. Managers Tom and Tim are amazing- Bartenders Robert, Paul, Alex, Mackenzie, the servers Anna, Jason, Bryan and the best hostess ever, Morgan make us smile and feel like home.
For one super snotty encounter to make us rethink ever visiting all those people again is just sad in my opinion. And then I heard she was the GM?? Interesting......
I worked in the restaurant industry for years. Maybe things have changed in the last 10 yrs, but that's not how you treat your customers.
This was such a nothing issue in my opinion to let those that had ordered already keep that price til hh ended..... so for her to be so, excuse my language, Bi*chy about it - was ridiculous. Obviously it fired me up enough to write this review; and I certainly hope the right people see it. As you can see on my profile I've lived in major cities and don't just write scathing reviews, nor am I some snobby restaurant reviewer.
Honestly I'd like to see Camp Social do well and succeed in uptown - but with people like that in charge it could be challenging. Especially with better HH and weekend specials at friendly establishments surrounding them.
?disappointing situation for no reason --that's all!
Why can't people just be nice?....Seriously.
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