I have only came once before many moons ago. However, this time around was a very memorable experience from beginning to end. The hostess was pleasant and in a good mood. She informed us of the vegetarian options, but we were there for burgers! Before, she left the table she stated "Your server today is Josh and you'll love him."
Typically, when someone from the restaurant compliments their fellow worker it's just "part of the process." But, this time she was spot on. Josh came to the table and introduced himself to our table. He allowed us to place our drink orders and gave us ample time to order our food. We did not feel rushed in the process. He even gave a great recommendation on The Big Texan sandwich with pulled pork ( I was there for a burger).
Not once did we have to ask for refill or any extra napkins. Josh was always one step ahead. He brought plenty of condiments for our orders and informed us that he likes for people to enjoy there food and would check on us periodically. Not once did our table ever question where Josh was or needed anything additional.
At the end of our lunch we asked to speak to the manager Courtney. Josh was curious but got her anyway. When she came out we asked Josh to stay. We spoke on how our experience was the most pleasant because Josh was the best and he needed to be recognized. Courtney thanked us and said that Josh wasn't going anywhere and that she was glad to hear how our experience went!
The food was cooked perfectly, fries were well-seasoned and the burger was done to perfection (way to go kitchen staff). All-in-all if you're looking for a good place to lunch, come here and ask for Josh! Tell him I sent ya!