There are more managers than employees which stand around and do not do anything. They are rude and inconsiderate. They just want to move on to the next client. Managers are about as smart as a box of rocks. I had to spend hours and come to the store 4 times and spent over ten hours to try and get resolve. Don't get me wrong. I love Att but this store front is terrible. Go to any other Att store but this one.
Updated:
Still terrible. I love att but this store is literally the worst retail environment of staff and capability I have ever seen. It's all about sales before service. I went to the same type of store in Scottsdale and got amazing service. Near Scottsdale fashion square, great location. Completely opposite of this terrible spot.