If I could give them zero stars, I would. My mom's room was never clean and it was hazardous for someone in a walker. The sink in her bathroom leaked, leaving the bathroom floor constantly wet. When she complained, the LPN the a towel down and wiped up the water, but never followed through to have it repaired. The caregivers in her wing should not be called care gives at all. While we were there Saturday they checked her oxygen saturation, which was low...rather than getting her oxygen tank, the LPN just told her to take deep breaths until it was at a passing level. Twenty minutes later when we were trying to get great discharged they told us she couldn't leave on a Saturday because she needed oxygen which they couldn't get on the weekend....the need was enough to deny discharge, but not enough to get an oxygen tank. We did have one caregiver who truly cared and went out of her way to get her into a different room when we pushed for discharge. I realize there are both good and bad, but in a nursing facility, bad is unacceptable.