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| - Not just the worst Sonic, but the worst fast food restaurant I have ever been to. READ BELOW
I get off work later so I only go because it's the closest and most convenient. Every single time I go I keep telling myself there is no way these guys can do me wrong this many times and I'm going to have a normal experience this time, buut nope. I'm wrong every time.
Just in the past month this is what's happened:
Twice I have pulled up in the drive thru and nobody answers, I can see them in there horsing around and I have waited up to 5 minutes, pulling back and forth and even honked my horn, both times the kids in the window saw me and laughed, still didn't answer. No they were not closed, it was 10:30pm. So I sped off and went to trusty In-N-Out.
When they do answer, my order is either completely wrong and ALWAYS cold and stale; it's no question the food I was given has been sitting out for hours, not even a hint warmth in any of it.
My poor dad had all of my family over last week, ordered about 15 meals for all of us and when he got home we discovered there was 6 burgers missing and what we did have was not at all what we ordered. My old man calls this place to simply get some answers and the kid who answered was rude and told my dad he was busy and would call back. Of course he never did so once again trusty In-N-Out Burger came through.
Last night I stopped by after work, once again telling myself "there's no way I can have this bad of luck, this is going to go fine" I ordered three junior burgers, I made it very clear that I wanted no mayo on them and the guy talking to me was pretty rude about it too. When I got to the window, the girl repeated my order, she told me only one has no mayo, and I corrected her and said all three don't. Right when I said that either the order taker or the cook screams "YOU SHOULD HAVE SAID ALL THREE GOD DAMNIT!" I lifted my head up to see some scummy looking kid in the background glaring at me. The girl at the window quickly shut the window and went back to talk to him, she came back and gave me a bag, I could here that kid still yelling something when she gave it to me.
Keep in mind everytime I have gone here I've always been really nice to these guys hoping they would do a good job on my food, so it's not like im being rude and picky.
After tonight it was my last straw with this place and I called corporate and the district manager.
Unfortunately I have heard even worse stories than mine from neighbors but the trendiest complaint I have heard from them is cold food, wrong orders and no answers at the drive thru.
Listen guys, don't go to this place until you see a sign that says "NEW STAFF" or something because these kids are useless. Trained monkeys could do better, honestly.
This is the first and only complaint I have ever had about any restaurant and the first AND ONLY time I will ever blog about it. Keep that in mind
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