Born and raised in Toronto, I've seen how customer service has declined over the past 15 years or so, but this was probably one of my worst experiences, ever.
I brought a large group of friends here who were tourists from Europe or Quebec. It was their last night in Toronto and they wanted to enjoy good food and drinks, in great company.
I knew that we were in for an evening of bad service because it took the wait staff about 30 minutes to take our drink orders. The food arrived in a reasonable amount of time and it was okay, but nothing special. The evening continued on, adequately, with our waiter making an occasional appearance to take our drink orders. The worst part of the night was when the waiter brought us our bill, without being asked to do so by anyone. It was still fairly early to leave for a Saturday night (approx. 21:30) and were all enjoying ourselves and ordering drinks so we perceived this as their way of asking us to leave.
Everyone was disappointed and quite surprised at the lack of hospitality.
I will never return to this restaurant and if I could give 1/2 star (just for the restaurant being operational), I would.