This is the worst spa experience I have ever had. Hubby bought facial gift certificate. I called to make an appointment. Jodi said I need a credit card...I said," for a tip?" She said Yes, it's policy. We want you to sign up for our Membership Program. I said not interested. She would not make the appointment until my hubby drove over and physically handed her the certificate. I then called and explained I have sensitive skin. She said the Hydrating Strawberry is perfect.
I went the next day anticipating a nice facial. The facial started and she put a blueberry mask on. My face started burning and she sat there fanning me. The whole facial was awful. 6 days later and I am still dealing with redness, itching and breakouts. Awful experience.
I wrote a survey after and explained all of this. No response from mgt.