Imagine getting lied to about your contract length. Then you get NFL Redzone for free because they lied to you. Then the next year you call because you are getting billed for Redzone (which you didn't reorder or even want or get a damn notice that they were renewing) they just autorenew it and fricking bill you. And to make a long story short you argue 1 hour on the phone with 2 reps and 3 managers over 10 freaking dollars for one week of Redzone usage that they won't refund you. 10 dollars are you kidding me.
Then when they finally refund you the money, they have to lecture you on the phone how they are making a excepting on you being a bad boy and they won't do this again. This was my one get out of Cox jail free card.
Cox pretty much gets my award for worst customer service I have ever received in my life. Yeah it beat the horrible Imperial Palace customer service I got in vegas. You can read that review on my profile.
Cox you can suck my Cox