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  • I loved the atmosphere, but that was about it. It was small, the water was luke warm, the sauna was too cool, the steam room was too hot and the attendants were not helpful. The front desk ladies were kind and informative. there was suppose to be an attendant to give us a tour we waited and went ahead with out them. No towels for large chested women so good luck with that. just let your girls run free! For a refreshment there was coffee, tea, juice and water. Lord help you if your blood sugar drops. I booked a private bath. the attendant was nice but kept checking on me too much. I received an apple with the bath so i guess you get a small snack if you spend 150 bucks on a bath. the spa water ate away my new swim top so i had to go around naked. I tried to prevent further damage and use their machine that wrings out excess water. It says to use it to prevent chlorine damage. i did and it tore my bathing suit top beyond repair. When we tried to speak to a manager it went no where. Rachel, who we had to ask her name, had little to say, When i told her that my suit was being destroyed by the water and i only had it in there a few minutes she stated, " Well i wouldn't know about that i don't swim here." WOW! I told her they need to have a sign up waring against using bathing suits with under-wires if that is the cause for the problem. She never apologized, she told me i could speak with security. She said i could file a lost or damaged property report. I did. Compensation was not my goal. My top was expensive but the problem is that it is hard to find one that fits right in the first place. I just didn't want this happening to someone else. I haven't heard anything back from them at all so i am sure the incident will go unnoticed. I was so disappointed with the whole experience. I wish we would have gone to another spa, one that actually cares about good customer service. from beginning to end it was just not relaxing. I don't want to have a good time in spite of the spa, and i definitely don't want to leave feeling ripped off and damaged. NEVER AGAIN!
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