NEVER take your dog to get groomed here. I took my poodle mix puppy to get groomed at this location with 2 specific instructions: just trim the hair on his face and head and shave the hair on his butt very short. They shaved him the same length all over (1/2 inch), including his face and head. If I wanted him shaved the same length all over, I would have done it myself. He was last groomed a month and a half ago and I brush him every other day, so matting was definitely not an issue where he needed to be shaved. He went from looking like a teddy bear that needed a trim to a gremlin. I'm extremely upset.