Been to this urgent care 3 times. All 3 went very well. Great customer service. The best thing is the docs don't pressure you to take a bunch of meds. If you're the holistic medicine type they respect that and know some knowledge of home remedies and alternate routes to cure.
The only reason 4 not 5 stars is that the wait was quite long. Came in to get ear flushed (probably the most simple and short procedure of 3 min) waited 30 min to be seen.