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  • I would have given 4-5 stars, but the sales lady I had was pretty lame. We went in to add a few spacers with some color pop to my favorite bracelet. The first time we walked by, we weren't really ready to buy anything (kids in tow), but the sales girl was wonderful! She gave me a booklet I could bring back to my room to assist me in making my purchase later. When we went back, the older woman who helped us was fairly ridiculous. Though "pleasant" enough, she was having extreme challenges using the swiping device on her phone used for credit card transactions. I was using a Prepaid American Express Gift Card, and since it didn't have my name (or anyone else's) on it, she didn't want to accept it. We tried to run it for the entire purchase amount, but there wasn't enough money left on the card for it to authorize. I asked her to try a different amount, and she claimed she did so - but that it declined again - forcing me to use another method of payment. I called and checked the balance of the card immediately upon leaving, and had she ACTUALLY keyed in the 2nd amount I gave her, it would have been fine. However, I guess it was too much trouble, or too far above her head to process. In any case, I love my new Pandora Charms!
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