I had to come here as an emergency as my brothers dog loose outside of our hotel room and by the time we found her she had cut her paws on the pavement pretty bad. I called to make sure it was okay for us to come in without an appointment and they said yes. We were seen quickly and the nurses were very nice. Unfortunately that's where the good news ends, while I am not a person that likes to waste money I have no problem paying more for a visit when it is deserved that being said this place is expensive. I brought my own dog to a holistic vet in North phoenix that had a vet fee of almost 20 dollars cheaper. Everything here is marked up and I dont believe it is justified. Everyone has their own opinion but if you are new to town shop around I found a good vet that lowers their office fee when you purchase vaccines which is amazing.