Was a regular at the Norterra Cafe Zupa. No more. I ordered the usual sandwich and salad combo (the Italy with a ceasar salad). Get to the end of the line. What did you order? Italian sandwich and ceasar salad. We don't have the ceasar anymore we discontinued it. What? You couldn't tell me that when I ordered? No sorry. Just we added a few more salads to the menu. Not even do you want to try one of those. I said just the sandwich then and left. After a 10 minute wait in line (only one customer in front of me who had to sample everything and order everything) and then this, I will not be back. The food combo was the only thing keeping me coming to this place as the young employees behind the counter have no clue what customer service is. Goodbye Cafe Zupa's. Here's to finding something better!