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  • I did not have a good experience here today. It's been about 4 years since I was a daily runner but I wanted to get back into things and getting new shoes seemed like a good start. I brought in my old shoes and I wanted to try the new generation of them because I had heard the company changed the shoe line's design. The person working there was extremely rude once she found out my shoes were several generations old. She curtly said they didn't have the new generation in my size (10) and that if I liked the old shoe I should only look at the new version of it. And that was it. She didn't say if they would ever get my size in, she didn't suggest any similar brands/lines to try, nor did she even suggest another store to try. I started looking at the shoes on the wall to maybe see for myself if another brand looked right but she and the other employee in the store kept staring at me and then she sarcastically apologized that they didn't have my size. I know that's not their fault but why wouldn't they suggest any alternative when I said coming in that I'd like to try a range of new shoes? All in all it was a bizarre and uncomfortable encounter and almost made me regret deciding to start running again.
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