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| - Buffet serving tables and serving utensils had been slammed by a previous Sunday rush. Food bins were mixed. Food was all over the buffet and utensils. My hands were filthy by the time I tried to serve up a plate off the buffet, from the dirty utensils. Staff was working hard, but seemed oblivious to many empty food bins and allot of filth. There was food all over the floor of the place, smeared in by stampeding customers. I completely lost my appetite. I was looking for management to speak with, and they were nowhere to be found, until I snapped a couple of pictures of the disgusting food service. Immediately, a manager appeared and I was told this was private property, and no photographs were allowed. I spoke with the manager, who although he refunded my money, seem unapologetic and only offered up multiple excuses of how hard it was to keep up, when parents don't control their kids at the buffet....GROSS.......I submitted complaints to corporate, via the internet, last time I went here about a year ago, and never received any response whatsoever. Management seems to know they don't keep the place up when it is busy, and they don't care.
If I ever return and the restaurant is that filthy, I will skip speaking with management, and contact the Maricopa County Department of Health Services.
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