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  • Wow...my wife and I recently purchased a QX56 and needed to get factory all-weather matts so we decided to stop by the "parks place infinity" dealership. As I said before...WOW...upon arrival I was greeted and Hop took me back to the PARTS department...once in PARTS, Kelly answered all my questions and concerns and was extremely patient and helpful. He took care of what I needed and did it with kindness. After Kelli's help I decided to stay and take care of some other things I needed to take care of so he pointed me to the service department, where I met Pedro...I experienced the SAME pleasant, genuine, and kind service from Pedro as I did with Hop and Kelli...OVERALL it was one of, if not THE BEST customer experience I've had. I left the dealership with a smile on my face (I am not exaggerating). Thank you infinity (Kelli, Pedro, Hop, and Karen.) ___________________________________________________ Okay, so it has been about a week since the last review and I took a second trip to the dealership so I wanted to write an update....second trip to Park Place Infinity and SAME EXCELLENT customer service. These guys are so great that I decided to try and purchase a new vehicle with them. Carey took care of us and I have to say...I don't want to deal with another dealership ever again. He was honest, straight forward, and helpful...NOT PUSHY, which is a big NO NO when we go searching for cars. Unfortunately our finances are not where we need them to be yet so we could not purchase the vehicle we wanted but we WILL come back to buy a vehicle from them as soon as our financial situation improves. Can't say enough good things about these guys...simply THE BEST.
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