The last time I was here, I had a horrible experience. Of the 4 burgers we ordered, all of them came well done when we asked for medium rare. So we sent them back. Also, we asked for an order of the Lola fries without the rosemary. The first order came with rosemary. We sent those back too. After everything came back for the second time, the burgers were still over or under cooked, and the fries STILL had the rosemary. The manager did the right thing in comping the whole meal, and they also have us a gift card. Around a year later, the gift card still sits unused. Don't have any intentions on going back.