I typically order from here at least once a week but today was a shocker. I should have known the minute the kid picked up the phone it was going to be a disaster. I had to repeat my order three times and was told it would be there in a few minutes. 30 minutes later I call to ask where my order was and was told they were short handed and the driver would be at my location shortly. I told him at this point my lunch was over so to go ahead and cancel my order. No offer to compensate me, no offer to fix the situation; just ok we'll cancel it. The delivery guy shows up and proceeds to tell me about the issues but offers no solution. Hey, I get it gets busy but just be upfront and honest about it so I don't waste my 30 minute lunch break. I most likely will not be calling this one for a long time to get food. I've got plenty of other options by ASU that will be happy to my and my salon's business.